3 Ways to Increase Cash Flow in Your Business

The 2021 holiday sales season will give businesses a chance to continue their online migration, as well as opportunities for more refinement and improvements. The key is to bring as many products online as possible and integrate all customer touch points into an omnichannel of positive experiences. 


Let’s take a look at some trends in retail we can apply to many other industries. These trends can strengthen your business and position you for success in the future. 

Strong E-Commerce Presence

Consumers did more online shopping last year, and the trend is expected to continue beyond the pandemic. For this reason, all businesses should strengthen their online presence, especially their e-commerce presence. 


Many retail establishments benefit from a complete ecommerce solution, including a storefront, shopping cart, online payment process, and automated fulfillment. 


They can expand their online shopping experience by considering these features:


  • Enable chat features between customers and staff to answer customer questions.
  • For clothing, post detailed sizing charts, imitate the dressing room mirror with try-on automation, and use photos of models in all shapes and sizes.
  • Create how-to videos to show customers ways to effectively use your product.
  • Expand photography so customers can see all angles of the product and how it’s used.
  • Display and sort user reviews to help customers decide. 
  • Implement clear navigation and search options so customers can find what they want. Many customers research online, and then visit your physical store to finalize their transaction.


Expanding your e-commerce presence isn’t only a to-do for retail businesses. Businesses in the services space have also implemented appointment-setting and payment processing. Real estate agents have enhanced virtual home tours. Many businesses with physical goods and documents have also beefed up delivery options and implemented curbside pickup. 


Each business has a unique sales cycle customers go through when purchasing products and services. The question for business owners: How can you bring most of that experience online?

Mobile Optimization 

The vast majority of transactions now occur on mobile devices. If your business’s mobile presence is not optimized, you’ll want to make it a priority this year to catch up with your competitors.

Social Presence 

More consumers are using social media—Instagram, YouTube, TikTok, Snapchat, LinkedIn, Pinterest, Twitter, Clubhouse, and Facebook—to discover and purchase items they love. Wise business owners will invest more budget into attracting customers from these platforms. 

Holiday Seasons

With the move to online shopping, the holiday season has been extended from just one day or one weekend to entire months. Consumers are shopping earlier and all year long. Retailers and other businesses can benefit by always having some kind of sale or promotion going on. 


Here are the key holidays for the fourth quarter:


  • Columbus Day
  • Halloween, the second most profitable holiday (Christmas is first)
  • Veterans Day
  • Thanksgiving Day
  • Black Friday
  • Small Business Saturday
  • Hanukkah 
  • Cyber Monday
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • Kwanzaa
  • New Year’s Eve


How does your business fare when it comes to a fully online shopping experience? Use these trends to boost sales growth in 2021 and beyond.   


Need help getting your business financials in order for 2022? Reach out to us today!

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Cash flow is the lifeblood of any business, but for service-based businesses, managing cash flow can be particularly challenging. With fluctuating client payments, project-based revenue, and ongoing expenses, maintaining a steady flow of cash is critical to sustaining and growing your company. In this white paper, we’ll outline five actionable strategies to improve your cash flow and ensure financial stability. 1. Optimize Your Invoicing Process One of the most common reasons for cash flow issues is delayed payments. To accelerate cash inflows: Use Automated Invoicing: Implement invoicing software like QuickBooks Online to send invoices promptly and track outstanding payments. Set Clear Payment Terms: Require upfront deposits or shorter payment terms (e.g., Net 15 instead of Net 30). Offer Multiple Payment Options: Make it easy for clients to pay via ACH, credit card, or online portals. 2. Improve Pricing and Packaging Many service businesses underprice their offerings, leading to tight margins and cash flow struggles. Consider: Bundling Services: Create packaged service offerings to encourage larger commitments from clients. Value-Based Pricing: Charge based on the value you provide rather than just hourly rates. Regular Pricing Reviews: Reassess your pricing annually to ensure profitability. 3. Implement a Recurring Revenue Model Recurring revenue provides predictable cash flow and reduces the pressure of constantly acquiring new clients. To transition to this model: Offer Subscription-Based Services: Create monthly retainers or ongoing support packages. Encourage Long-Term Contracts: Provide discounts for clients who commit to extended service agreements. Automate Payments: Use autopay systems to ensure consistent cash inflow. 4. Manage Expenses Strategically Reducing unnecessary expenses can free up cash and improve profitability. Some key actions include: Review Expenses Regularly: Identify non-essential costs and renegotiate vendor contracts. Use Technology to Streamline Operations: Invest in tools that automate administrative tasks and reduce manual labor. Outsource Strategically: Leverage outsourced bookkeeping or virtual assistants instead of hiring full-time staff. 5. Forecast and Plan for Cash Flow Gaps Proactively managing your cash flow ensures you can handle slow periods without financial strain. To stay ahead: Create a Cash Flow Forecast: Use financial software to predict cash inflows and outflows. Build a Cash Reserve: Set aside funds for emergencies or seasonal dips in revenue. Secure a Line of Credit: Establish credit before you need it, so you have access to funds when necessary. Improving cash flow isn’t just about cutting costs or chasing payments—it’s about implementing smart financial strategies that create stability and growth. By optimizing invoicing, refining pricing, adopting recurring revenue, controlling expenses, and forecasting cash needs, you can take control of your business’s financial health.  If you need help optimizing your financial systems and cash flow strategy, First Steps Financial is here to support you. Schedule a consultation today!

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